Enterprise service over low-earth-orbit capacity, installed and supported by our own engineers. For sites beyond fibre, and for the backup path that has to work when the fibre is cut.
Mines, farms, quarries, lodges, research stations and construction camps. Mounted, aligned and commissioned by our crew, not couriered to you in a box.
Vessels, survey rigs and vehicle fleets that need a link that holds while moving.
A second path that does not share a duct with the first one. Fails over automatically and is tested monthly rather than annually.
Atolys holds capacity on low-earth-orbit constellations and resells it as a managed service with our own routing, monitoring and support on top. You get one contract, one bill and one number to call, with the terminal, the router and the link under a single service level.
We are honest about the physics: this is not fibre. Weather affects the link, capacity is shared, and a site under heavy tree cover will underperform whatever the brochure says. The site survey exists to find that out before you sign.
A survey first, then a scheduled install with mounting, alignment, cable runs, power and commissioning. We hand over a document showing the measured throughput and latency at handover, so any later dispute starts from a number rather than an impression.
| Tier | Availability target | Response |
|---|---|---|
| Standard | 99.0% monthly | Next business day on site |
| Business | 99.5% monthly | Same day remote, next day on site |
| Critical | 99.9% monthly with diverse path | 4 h remote, 24 h on site, spare terminal held |
Availability excludes the satellite operator's own published outages, which we pass through transparently rather than hiding in an annex.
Plans are sold with a monthly priority allowance, after which traffic continues at lower priority rather than stopping. We publish the allowance and show consumption in the console daily, so nobody discovers a limit by hitting it.
If you buy both services, we size the link for the imagery you actually order and schedule bulk delivery outside your working hours. A weekly multispectral capture over a large estate is a predictable amount of traffic, and it should not be competing with a video call.